Frequently Asked Questions
If you’re not sure what your ring size is, we offer a handy little printable ring size guide. You can either use a ring you already have to double-check the sizing or follow the instructions to cut out and use our ring sizer. Always measure your ring size when your hands are warm, as cold hands are slimmer and will not give you an accurate measurement. You can use our size guide here.
Delivery can take anywhere from 3-7 business days. We ship all orders from the UK which is where we are based and we use express shipping.
When you place an order, we pack it in free premium packaging and dispatch it to you within 24h.
And don't forget! We offer Free Shipping on all orders (no minimum order amount required).
Yes, we ship all over the world. You also get Free Shipping on all orders (no minimum order amount required).
All of our jewelry is made from either 925 Sterling Silver or is 18K Gold Plated.
Our 18K Gold Plated jewelry's base material is 925 Sterling Silver, this ensures high quality and durability
Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs.
We work with top manufacturers to create handcrafted, responsibly sourced pieces that are made to last. We’re confident in the quality of our product hence the 2-year coverage. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Sovente Jewelry.
Simple as that! We only work with 925 Sterling Silver and 18K Gold to ensure our jewelry is as durable as possible.
However, we always recommend you to take care of your jewelry. Although we use the highest quality materials for all of our designs, fashion jewellery can experience normal wear and tear over time.
Here you can read more about taking care of your jewelry pieces.